Shipping & Returns

Shipping and Tracking Policies
UPS is Bucks County Choppers preferred Domestic carrier. During checkout please fill in all required fields and verify that your address is correct. UPS will only ship on business days (Monday - Friday). Keep in mind that 2-day service shipped Thursday will arrive Monday. A list of holidays on which UPS will not ship can be found on www.ups.com. UPS shipping charges may vary from published rates due to handling charges incorporated into the shipping cost. Items ship only after payment clears. Currenty we only ship to the 48 contiguous states. We can not ship to P.O Addresses


UPS Ground is the standard domestic shipping service to the 48 contiguous states. Estimate delivery times using 19067 Zip Code as the package origin. Estimated arrival in the Eastern UNITED STATES is 1-2 business days. The Midwest arrival time is 3-4 business days. Western UNITED STATES can expect arrival in 5-6 business days.

Bucks County Choppers will not guarantee the delivery time of any order. Orders are shipped once payment has cleared. Shipping costs will not be refunded for delayed deliveries. Deliveries can be delayed for any number of reasons. Most delays are due to weather conditions. Plan orders and choose payment options appropriately. Listed above are the standard recommended services. You may select any UPS shipping service that best suits your needs. Select the service that will ensure that you will receive the order at least 2 business days in advance to the needed time period.

Backorder and Substitution Policies
Bucks County Choppers does not guarantee the availability of any item. Items can become out of stock at any time. Bucks County Choppers may also discontinue offering an item at any time. Orders for out of stock items may be placed on backorder. Bucks County Choppers cannot guarantee a time frame for backorder fulfillment. Customers with a backordered item will have fulfillment priority when a shipment arrives.

Damages
Bucks County Choppers is not responsible for damage to any product during shipping. It is the responsibility of the customer to notify Bucks County Choppers regarding an order damaged while being delivered. It is important to examine your package and have the driver note any damage at the time of delivery. A representative from the shipping company may need to inspect the package as part of the claim process depending on the value of the damaged item. Only after a claim has been fully processed and received by Bucks County Choppers will new merchandise or a refund be issued. If you need to contact us regarding a damaged shipment please click here and give full details including order number, item(s) and description of the damage.

Returns
Returns are accepted 15 business days after purchase, shipping is not refunded. For more information please fill out our RETURN FORM to obtain an RMA number. Items returned without an RMA number and approval will not be refunded.

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